EVERYTHING ABOUT YOUR ORDER
CUSTOMER SERVICE
Our main goal is to make every order with us as pleasant as possible for our customers. If you have any questions about your order, want to change the delivery address or have a general request, we’ve created short contact forms for you below which you can use to get in touch with us.
Please select the reason for your contact request below and click on the “Let’s go” button. If your topic isn’t listed, below are some other contact options.
WHERE IS MY PACKAGE?
Your package still hasn’t arrived? Fill out our form and we’ll help you quickly and directly.
WRONG PRODUCT
Was there an incorrect product in the package? Fill out our form and we’ll take care of the problem right away.
PRODUCT IS MISSING
Not all the items were in the package? Fill out our form and we’ll send the missing item right away.
INVOICE
Is the accounting department asking for the invoice from the last order? We’ll be happy to send it to you again.
CANCELLATION
Would you like to cancel the order you just placed? Please use the following button for this purpose.
ORDER CONFIRMATION
You haven’t received a confirmation yet? Then the email address was probably wrong. We’re happy to help.