In order to keep the CO2 emissions resulting from online shopping low, we rely exclusively on DHL GoGreen when shipping our Baumkuchen. In this way, together with our customers, we can make a contribution to reducing our emissions of greenhouse gases and air pollutants as well as the associated effects on the environment.

As soon as our Baumkuchen embark on their journey, our customers will receive an email with the corresponding shipment number. You can use this to view the current shipment status of the parcel shipment at any time.

The shipping country you want isn’t there? We like to see what’s possible for us. We’d only need a short e-mail to kontakt@grochunderben.de with information on how many products should be shipped and which address the shipment should go to. Then we’ll work together to see which shipping options are available.

For shipping outside the European Union, there are additional costs due to customs clearance and, if applicable, VAT, which must be borne by the customer. Please check this with your customs office. Customs may also occasionally extend the standard delivery time specified above. We ask you to take this into account when ordering.

In order to offer our customers the widest possible selection of payment methods, we’ve aligned ourselves with the most commonly used payment methods and decided on the following selection of payment options:

• ApplePay
• Giropay
• Credit card (VISA, Mastercard)
• PayPal
• Advance payment

For deliveries to shipping countries outside of Germany, additional costs may be incurred in individual cases, which we cannot assume and which are to be borne by the customer. These costs include, for example, transfer fees for international bank transfers as well as exchange rate fees.